Do I pay a fee for wait time if I want to remain on the ground for several hours?
There is no charge for wait time for a normal length of working day (including flight time). If the day starts to run too long, however, our pilots will require rest time in a hotel in order to extend their duty day and a reasonable fee to cover costs may be charged.

When should I arrive for my charter flight?
You need only arrive early enough to be introduced to your pilots and have your luggage loaded - 10 minutes is usually adequate.

How long will the aircraft wait for me at my destination?
Our rates (and the airport fees) are based on flights that return on the same day, however, if our schedule permits it, it may be possible for the aircraft to remain overnight. There will be a nominal fee to cover the cost of hotels, cabs and meals for the pilots, as well as any additional costs for the aircraft (parking, hangarage or de-icing if required). Multiple overnights are occasionally possible on longer trips - feel free to talk to our manager for more details.

My flight is tomorrow - is it too late to add on an extra stop?
Not at all - you can change your itinerary even on the day of the flight, adding in or removing stops as necessary. Simply call our office or speak to your pilot as soon as you are aware of any possible changes so the appropriate flight details such as fuel stops, etc may be taken care of.

When I originally made my booking I had indicated that there were only 2 people going; now I'd like to add on a few more - will that cost extra?
Usually, no - when you book a flight, the entire airplane is yours at a fixed rate (a few airports do charge airport improvement fees, but these are generally only $10-15 per person). We do require sufficient notice of the number of passengers so that the fuel load does not exceed the maximum permissible weight for the aircraft. In rare cases, a long distance flight with a heavy passenger load may require an extra fuel stop, which would increase the cost of the charter.

Is it possible to arrange catering for the flight?
Certainly, but your rate already includes some basic refreshments such as coffee, donuts or muffins (or similar), pop, juice, bottled water, and several snack items (cheese and crackers, raisins, gum, etc). If you would like something specific such as sandwiches, we will be happy to arrange it for you at cost.

Am I allowed to carry my aerosol hairspray and butane curling iron in my luggage?
Yes, you may carry up to 2 cans of aerosol product of 500 ml size or smaller. You can also carry your curling iron, but not a butane canister refill for it. If you have any questions regarding what items are allowed to be carried on board the aircraft, please feel free to contact us or ask your pilot prior to boarding.

I would like to travel with my dog - will this be possible?
Yes, you can take your dog(s) or cat(s) along with you so long as they are in pet carriers. The advantage that our aircraft have in this regard is that your pets will be within sight and easy reach during the flight.